Nov 2018 – Sep 2021 · Edmond, OK

Retail Sales Consultant.

AT&T

Developed deep expertise across AT&T's full product and service portfolio — consistently translating complex technical offerings into clear, tailored recommendations while maintaining high satisfaction scores and quota performance.

Key Highlights

• 1

  Developed deep expertise across AT&T's full product and service portfolio, consistently translating complex technical offerings into clear, tailored recommendations for customers.

• 2

  Managed complex customer situations with composure — resolving billing disputes, technical issues, and multi-line account changes while maintaining high satisfaction scores.

• 3

  Recognized with Business Expert and Apple Master certifications across all three years, reflecting sustained product knowledge and consistent performance above quota.