Sep 2024 – Present · Oklahoma City, OK

Principal Product Manager.

Paycom

Owns end-to-end roadmap across Benefits & Carrier Connectivity, Document Management, and I-9/Employment Verification — modernizing legacy EDI infrastructure, automating $4M+ in operational costs, and growing user engagement 10x.

Key Highlights

• 1

  Owns end-to-end roadmap across three HCM product lines: Benefits & Carrier Connectivity, Document Management, and I-9/Employment Verification — each grounded in regulatory requirements, client needs, and Paycom's broader platform strategy.

• 2

  Leading API modernization of Paycom's Benefits to Carrier platform, partnering with top national carriers to replace legacy EDI infrastructure with scalable, real-time integrations that reduce implementation complexity and position the platform for enterprise-scale growth.

• 3

  Identified and led automation of a $4M+ labor cost inefficiency in EDI file operations — turning an operational pain point into a product initiative that dramatically reduced the resources required to run carrier connectivity at scale.

• 4

  Drove front-end productization of historically back-end EDI processes, building client-facing visibility features that grew monthly user engagement on the Benefits to Carrier page from 2,000 to 20,000+ visits.

• 5

  Contributing to $5M+ YOY revenue growth in the Benefits to Carrier product line by aligning roadmap priorities with client demand, market expansion, and platform scalability.

• 6

  Drives cross-functional stakeholder alignment across engineering, design, compliance, sales, and client success — translating competing priorities into a cohesive roadmap that serves both business objectives and client needs.